Shipping policy
Shipping costs:
Germany
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UPDATE DURING THE CORONA CRISIS:
Also now you can pick up your order personally from us. Just write us a short message via email/SMS/WhatsApp when you want to come by! We are usually on site from 10 a.m. to 6 p.m. and can enable contactless handover. The contact details can be found below.
All orders are shipped insured as a parcel by DHL and DPD.
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Flat ratefor all orders, theShipping fee 4,95€, regardless of quantity and size of the products.
Free Shipping for orders over 50€ (does not apply to SALE campaigns).
Free pick-up:
Our studio is located on Görlitzer Park. If you live nearby, we would be happy if you come to pick up your order personally from us. Of course we also like to ship, but we try to reduce the shipping within 1-2km of our studio for the sake of the environment. Already paid shipping costs will be returned to you by us in cash upon collection.
Please contact us before your pick-up to arrange a time with us!
Europe + Rest of the World
We ship our products worldwide. Please find our international shipping rates in the table below. The weight of each product can be found in the product description on each product page.
Please don't hesitate to contact us if you cannot find your country in this table or if you have any special shipping requests! We are here to help! :)
We ship our products with our logistics partners DPD and DHL, Express shipping with DHL Express.
DIY products such as rope, kits, and beads are usually shipped within 1-2 working days. The shipping times of our finished macramé pieces vary depending on the size and our workload. Upon your order we will send you an email with an approximate shipping date. If you are in a hurry to get your new piece please contact us before your order to see if we can deliver your order in the desired time frame.
Email: info(at)californiadreamingdesigns(dot)com
Phone: +49 1777 093 623
Please understand that returned orders with a wrong or incomplete address will only get shipped again once the new shipping costs have been paid.
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We ship your order worldwide with our logistics partners DHL & DPD in standard shipping or DHL Express with express shipping.
Orders of DIY items such as ropen, kits and beads are usually delivered within 1-2 business days Sent. Finished macramé items are usually only made when they are ordered, here you will receive a confirmation e-mail from us with an expected shipping date. If you are not sure, feel free to contact us!
Email: info(at)californiadreamingdesigns(dot)com
Phone: +49 1777 093 623
Please understand that we can only ship orders that have been provided with an incorrect or incomplete address after your new postage payment. The shipping costs are the same as those you paid when you placed your order, we will send you an email with a request for payment, after payment of which your package will immediately return to you.